Built for Accuracy, Backed by Experience
Direct Expert
Access
Every report is prepared by Mark himself.
Court-Tested Reporting
Over a decade of success in NCAT.
Drone-Based Inspections
Access difficult areas with zero risk.
Clear & Reliable Advice
Trusted guidance every step forward.
About Us
The Truth, Clearly Reported
At Hit The Mark, we specialise in high-accuracy building inspections, expert witness reports, and drone-based assessments tailored for NCAT and court matters across NSW. Founded in 2014 by Mark Roser, a building professional with over 45 years in the construction industry, the business was created to protect homeowners and property stakeholders from faulty building work and poor compliance.
Every inspection is handled by Mark himself, ensuring consistent quality and deeply informed analysis. His reports are recognised for their clarity, legal strength, and track record Mark hasn’t lost a case in over a decade. Backed by integrity, accuracy, and professionalism, we aim to support clients facing emotionally and financially stressful building disputes with confidence and care. Whether it’s a drone roof scan or a full defects audit, we deliver precise insights with personalised service.
in the construction industry
Where Experience Meets Integrity
What sets Hit The Mark apart is the combination of construction knowledge, legal acumen, and genuine client care. Mark’s deep understanding of both the building process and dispute resolution allows him to identify non-compliant work, structural concerns, and hidden defects with unmatched precision. His reports are clear, comprehensive, and written with the end user in mind—whether that’s a homeowner, lawyer, or tribunal member.
Clients appreciate his willingness to explain findings, answer questions, and support them through what is often a stressful situation. This personal, one-on-one approach ensures you’re not dealing with an anonymous team, you’re receiving the full benefit of decades of experience from a single, highly qualified professional. At Hit The Mark, you’ll never be just another case file. You’ll receive personalised guidance that is grounded in facts and delivered with care.
Our Team
Work Directly With The Expert
There’s no team behind the scenes at Hit The Mark, just Mark Roser. As the founder and sole operator, Mark brings hands-on experience and specialist insight to every inspection. His background includes more than four decades in the building industry, including roles in project management, government inspection, and tribunal appearances as an expert witness.
Mark is qualified, licensed, and passionate about helping people through difficult situations like NCAT hearings or defects disputes. Clients value his personal approach, attention to detail, and transparency from start to finish. Every report is written by Mark, every photo is taken by him, and every follow-up conversation is handled directly. It’s this rare level of involvement and commitment that has earned Hit The Mark a reputation for being professional, trustworthy, and refreshingly straightforward.
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Frequently Asked Questions
How long will the report take?
In most cases, we aim to deliver your inspection report within 48 to 72 hours of the site visit. The timeframe can vary depending on the complexity of the inspection and the volume of findings. Mark ensures every report is clear, accurate, and fully detailed to give you confidence and clarity for next steps.
Do you use drones for hard-to-reach areas?
Yes, we regularly use drone technology to inspect areas that are difficult or unsafe to access, such as high roofs or multi-storey facades. Our drones capture high-resolution images and videos, allowing for a thorough visual assessment without the need for scaffolding or risky manual access. It’s a safe, efficient, and cost-effective solution.
What’s included in the report?
Every report includes a clear summary of findings, detailed descriptions of any defects or issues, annotated photographs, relevant Australian Standards or code references, and a professional opinion from Mark. The report is formatted to be tribunal-ready and easy to understand, making it suitable for NCAT submissions or for guiding next steps in rectification.
Is the quote free?
Yes we provide free, no-obligation quotes for all inspection services. Simply get in touch with a description of your issue or inspection needs, and we’ll let you know the expected cost upfront. Our pricing is transparent, and we’ll explain exactly what’s included before any work is carried out. No hidden charges, ever.